Eagle-eyed site visitors may have noticed some new comments appearing like the plague in our user reviews of the phone recycling companies. In the interests of trying to balance out the reviews for the companies in question, we have implemented a new automated review system which is based on the following logic:

• Most reviewers will only make a comment based on a bad experience, therefore we need to take in to account the number of trouble-free transactions that have taken place where no comments have been left.
• However, not all non-reviewed transactions can be guaranteed to be positive, therefore we have decided to insert one positive review (of 4 stars out of 4 – again for balance) for every 4th mobile phone sales transaction.

We believe this to be the fairest system of rating the mobile phone recyclers and to provide some much needed balance. All automated reviews ar, as mentioned, awarded 4 stars with the following comment, so you know where it came from: Automatic rating based on successful transaction.

If you have any other ideas or comments, please post them against this posting.